This Privacy Policy describes how we collect, use, and share your personal information when you visit our website Fayira (the “Site”) or make a purchase.
Information Collected
When you visit our Site, we automatically collect certain information from your device. This includes data such as your browser type, your IP address, your time zone, and the cookies that are installed on your device. Additionally, we collect information about the individual pages or products that you view, what websites or search terms referred you to our Site, and how you interact with our Site. This data is called “Device Information.”
The following technologies help us collect this Device Information:
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Cookies: Here is a list of cookies we use:
- _session_id: Unique session identifier to store information about your visit (referrer, landing page, etc.).
- _shopify_visit: No data held, persistent for 30 minutes from the last visit, used to record the number of visits for the internal statistics tracking system.
- _shopify_uniq: No data held, expires midnight (relative to the visitor's location) of the next day, calculates unique visits per customer.
- cart: Unique identifier, persistent for 2 weeks, stores information about your cart.
- _secure_session_id: Unique session identifier.
- storefront_digest: Unique identifier, not set if the store is password protected, used to verify access to the site.
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Log files: Logs data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps (date and time).
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Beacons and Web Beacons: Electronic files that track your navigation on our Site.
When you make a purchase or attempt to make a purchase, we collect information including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is referred to as “Order Information.”
Use of Personal Information
In general, we use Order Information to process your purchases (process payments, arrange for shipping, provide you with invoices and confirmations). We also use this information to:
- Communicate with you.
- Assess fraud risk.
- Send you information or advertising about our products or services based on your preferences.
Device Information, including your IP address, is used to:
- Assess fraud risk.
- Improve and optimize our Site (for example, by analyzing user navigation and the effectiveness of advertising campaigns).
We share your Personal Information with partners for the purposes described above. For example, we use Shopify to host our online store. For more details on how Shopify uses your information, see their privacy policy here. We also use Google Analytics to better understand how our Site is used. You can review Google’s privacy policy here and opt out of Google Analytics here. We may also share your information to comply with applicable laws, respond to legal requests, or protect our rights.
Your Rights
If you are a European resident, you have the right to access your personal information and to ask that it be corrected, updated, or deleted. To exercise these rights, contact us using the contact information provided below. Also note that we process your information to comply with our contractual obligations (such as fulfilling your orders) and to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
We retain Order Information for as long as you have an active order or until you request its deletion.
Contact
For any questions regarding our privacy practices, to exercise your rights, or for any other request, please contact us by email at contact@fayira.com or by mail at the following address: Fayira, Adderley Street, Cape Town, Western Cape, 8001, South Africa.